If you manage a vacation rental, you know that small details make a big difference. Welcome amenities are a great way to offer a more personalized and high-quality experience to your guests.
Choosing the right ones can be a bit tricky if you’re not clear about what travelers are looking for.
A personalized message: the human touch
A simple welcome message can transform your guests’ first impressions. As soon as they arrive, they’ll find a few warm words that include their name and make them feel like they’re in a place designed especially for them. For example:
“Hello [guest’s name]! We’re delighted that you chose our apartment for your stay in Barcelona. We hope you enjoy the city and your time here. We’re glad to have you with us!”
This kind of human and friendly gesture enhances their experience and shows that you care about their comfort.
Local Products: An Authentic Taste of Barcelona
What better way to make your guests feel connected to the city than by offering them a selection of local products? From a bottle of regional wine to artisanal pastries or olive oil, local products are always welcome. They’ll allow them to savor the best of Barcelona without leaving the apartment.
Some examples of local products you can include:
- Wine or cava: A bottle of regional wine is always a nice touch.
- Fresh fruit: Perfect for a healthy and refreshing touch.
- Artisanal cookies or pastries: A touch that always pleases those with a sweet tooth.
Cool Drinks: Instant Hydration
Imagine your guests arriving after a long trip and the first thing they find is a cold bottle of water or a refreshing drink.
This small, yet simple, touch is one of the most appreciated by travelers, as it offers them something practical as soon as they arrive. In addition to water, you can include juices, soft drinks, or even a selection of teas to give them an extra touch of comfort.
Local Guide: Personalized Recommendation
Guests are always looking for information on what to do and where to go in a new city. While guidebooks are helpful, nothing compares to personal recommendations. Why not create a short guidebook with your favorite spots? You can include restaurants, activities, and tips on what to do in the city. Not only will it be helpful, but it will make your guests feel like locals.
What to include in your local guidebook?
Here are some ideas:
- Restaurants with great local food.
- Sights off the beaten path.
- Tips on transportation and getting around the city.
Cozy Decor: A Homely Atmosphere
Decor is another of those details that we often overlook, but that can significantly influence your guests’ sense of well-being. Home staging is based on keeping the apartment clean and tidy, with small details like pillows, fresh flowers, or a soft blanket that make the space feel much more welcoming and warm.
The key is to maintain a balance: a clean and simple atmosphere, but with personal touches that make them feel at home.
Quality Hygiene Products: Comfort in Every Corner
Basic hygiene products, such as shampoo, body wash, and towels, are essential, but they’re not enough to simply be available. Quality matters too. Guests always notice soft towels and a good brand of shampoo. These kinds of thoughtful touches show that you care about your visitors’ comfort.
Tips for choosing hygiene products:
- Make sure the towels are of good quality and well-maintained.
- Choose products from local brands or those with a good reputation.
- Consider adding additional products like lip balm or moisturizer.
A surprise touch: the icing on the cake
Small surprises always make a difference. Think of something your guests won’t expect but will truly appreciate, such as a box of chocolates, a homemade cake, or even a small plant for decoration.
This kind of gesture, even if simple, will make your apartment a lasting memory for your guests.
What really matters
Welcome touches aren’t just a formality. They’re a way to show that you care about your guests’ experience. A personal message, local products, a refreshing drink, or inviting decor are all small gestures that help them feel comfortable and valued.
If you prefer to delegate these details, BCN Flat Management is here to help. We make sure every detail is carefully thought out and prepared so all you have to do is enjoy the wonderful results.